The mission of the WVNG Human Resources Office is to plan, direct and administer human resource programs for all full-time National Guard personnel to ensure relevance by leveraging technology, improving our processes and disseminating timely and accurate information so that we can provide a trained and ready workforce to meet mission requirements.
Our vision is to be the respected and noted leader in Human Resources throughout the nation providing timely, accurate service and support to the full-time National Guard personnel meeting the highest of standards and adding value to our customers, community and state.
NEW CONTACT INFORMATION/PROCESSES FOR TECHNICIANS & TECHNICIAN SUPERVISORS
In order to accurately track and vet all HRO inquiries, we have set up some new processes to better expedite questions and to assist with resolutions of personnel issues. As has been our practice, we have a technician hotline number, 304-561-6749, manned by a live employee. This hotline number is manned from 0730-1600. All calls are logged and vetted to the appropriate section. It is our practice to have our members check these incoming messages at 1500 every day and to return phone calls at that time to avoid interruption of daytime operations. In addition, we have an administrative assistant at the entrance to HRO to help all walk-in customers identify the appropriate party for availability of those HRO employees needed. For better assistance, please schedule appointments for needed staffers. In addition, all other inquiries can be sent to the below email boxes for resolution:
BENEFITS: email@example.com (AUS, RTD, Termination, Resignation, Retirement, Leave, Insurance, etc.)
CLASSIFICATION: firstname.lastname@example.org (Desk Audit, Position Description, Hierarchy, Manning Document, etc.)
STAFFING: email@example.com (Job Announcement, Selection, Pay Setting, Temp Tech, Conversion, etc.)
As always, if there are any long delays or problems with any issues or communications with our office or staff, please contact COL Mark Merritt (HRO), CW4 Siobhan Cleek (Deputy HRO), Ms. Jill Hickman (Technician Manager) or CMSgt Michael Powell (Benefits Manager.)